CX Software

Our software has been built with our clients' in mind. Allowing them to listen across every customer touchpoint, all channels in one place.

Real-time reporting

Configurable dashboard to surface what is most important to you and your teams

OSAT and NPS as standard

Multi-sourced from solicited and unsolicited signals

AI powered Experience Bot to allow you to ask the questions that matter and get the answers now

No delay, real-time insight

AI Powered Analytics

Making sense of unstructured data

Our TA model uses the latest AI to dive deep into the data surfacing meaning actionable insight to focus your efforts and enable action.

Our TA model brings in multiple data sources to allow the full picture of your brand and products to be seen by your team, identifying challenges and opportunities to delight your customers.

Areas for Action

Focus on what matters most

Allowing your teams to understand quickly what to focus on to drive the biggest impact for your customers. Areas For Action helps focus your colleagues on the specific tasks that will make the largest impact. We use AI to assist with action planning to take the guess work out of what to do next.

Integration

No need to reinvent the wheel

We offer hundreds of integrations out of the box.